Location: Knoxville, TN
Job Description:
Cricket Communications, a subsidiary of Leap Wireless and headquartered in San Diego, CA, is a simple, affordable wireless service providing flat-rate unlimited products over high-quality, all-digital wireless networks that feature the latest technology. Cricket serves more than 2 million customers in 22 states and is a pioneer of unlimited wireless services with no long-term commitments or credit checks required. Cricket offers customers access to a variety of the latest phones and mobile applications such as unlimited text, instant and picture messaging, Mobile Web, popular games and ring-tones.
We are a fast growing, entrepreneurial, fast-paced, fun place to work. Cricket values diversity and inclusion – when everyone is included, the possibilities are UNLIMITED! We offer competitive pay; performance-based bonuses; free mobile phone and service; paid time off; and advancement opportunities.
If you enjoy selling and providing outstanding customer service, Cricket is the place for you. We are accepting applications for Retail Service Representatives for our retail stores in this city.
The Retail Sales Representative will:
• Sell wireless phones, service plans and accessories to meet sales goals
• Deliver outstanding customer service
• Resolve customer issues
• Process payments
• Participate in outside sales activities and events needed
• Support inventory counts and returns as assigned
• Work flexible hours, overtime, weekends, and holidays and at various locations in a fast-paced or extremely busy environment as required
Required Qualifications:
• High school diploma or GED
• 1 yr. retail experience, preferably in electronic or department store retail sales and/or customer service
• Strong written, verbal persuasion (soft sales) and interpersonal skills
• Proficient use of PC computer programs and keyboard skills.
• Proficient cash handling skills, including cash drawer reconciliation.
Preferred Qualifications:
• 1+ years of experience selling wireless handsets, handset trouble shooting and light repairs.
• 1+ years of sales experience in a quota driven environment.
• Proficient use of Point of Sale software.
• Bilingual speaking and writing skills in Spanish
• 2 years or more of college education
Our full-time employees enjoy the following benefits:
Medical, Dental and Vision
Domestic Partner Coverage
Company Paid Life Insurance
Company Paid Dependent Life
Company Paid Disability
3 Weeks Vacation
Sick time
Holiday Pay
Jury Duty Pay
Travel Accident Insurance
401(k) with Company Match
Employee Assistance Program
Tuition Assistance
Flexible Spending Accounts
Adoption Assistance
Fitness Reimbursement
Group Auto & Home Insurance Discount
Discounted Phones & Service for Immediate Family
We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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Job Description:
Cricket Communications, a subsidiary of Leap Wireless and headquartered in San Diego, CA, is a simple, affordable wireless service providing flat-rate unlimited products over high-quality, all-digital wireless networks that feature the latest technology. Cricket serves more than 2 million customers in 22 states and is a pioneer of unlimited wireless services with no long-term commitments or credit checks required. Cricket offers customers access to a variety of the latest phones and mobile applications such as unlimited text, instant and picture messaging, Mobile Web, popular games and ring-tones.
We are a fast growing, entrepreneurial, fast-paced, fun place to work. Cricket values diversity and inclusion – when everyone is included, the possibilities are UNLIMITED! We offer competitive pay; performance-based bonuses; free mobile phone and service; paid time off; and advancement opportunities.
If you enjoy selling and providing outstanding customer service, Cricket is the place for you. We are accepting applications for Retail Service Representatives for our retail stores in this city.
The Retail Sales Representative will:
• Sell wireless phones, service plans and accessories to meet sales goals
• Deliver outstanding customer service
• Resolve customer issues
• Process payments
• Participate in outside sales activities and events needed
• Support inventory counts and returns as assigned
• Work flexible hours, overtime, weekends, and holidays and at various locations in a fast-paced or extremely busy environment as required
Required Qualifications:
• High school diploma or GED
• 1 yr. retail experience, preferably in electronic or department store retail sales and/or customer service
• Strong written, verbal persuasion (soft sales) and interpersonal skills
• Proficient use of PC computer programs and keyboard skills.
• Proficient cash handling skills, including cash drawer reconciliation.
Preferred Qualifications:
• 1+ years of experience selling wireless handsets, handset trouble shooting and light repairs.
• 1+ years of sales experience in a quota driven environment.
• Proficient use of Point of Sale software.
• Bilingual speaking and writing skills in Spanish
• 2 years or more of college education
Our full-time employees enjoy the following benefits:
Medical, Dental and Vision
Domestic Partner Coverage
Company Paid Life Insurance
Company Paid Dependent Life
Company Paid Disability
3 Weeks Vacation
Sick time
Holiday Pay
Jury Duty Pay
Travel Accident Insurance
401(k) with Company Match
Employee Assistance Program
Tuition Assistance
Flexible Spending Accounts
Adoption Assistance
Fitness Reimbursement
Group Auto & Home Insurance Discount
Discounted Phones & Service for Immediate Family
We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
LOGIN TO APPLY
